In the event of a dispute, the consumer can turn to the Alternative Dispute Resolution Body:
CNIACC – National Center for Consumer Conflict Information and Arbitration
Operating throughout Portugal, in areas not covered by another arbitration center with regional jurisdictionRua D. Afonso Henriques, 14700-030 Braga
Tel.: 253 619 107
E-mail: geral@cniacc.pt
Web: https://www.cniacc.pt
More information on the Consumer Portal www.consumidor.gov.pt