{"id":2428,"date":"2025-08-13T16:36:05","date_gmt":"2025-08-13T16:36:05","guid":{"rendered":"https:\/\/osoi.pt\/?page_id=2428"},"modified":"2025-08-13T16:42:33","modified_gmt":"2025-08-13T16:42:33","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/osoi.pt\/en\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2428\" class=\"elementor elementor-2428 elementor-2427\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d63c574 base-padding e-flex e-con-boxed e-con e-parent\" data-id=\"d63c574\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3521ea elementor-widget elementor-widget-heading\" data-id=\"e3521ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Dispute resolution<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d17c8 elementor-widget elementor-widget-text-editor\" data-id=\"64d17c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> <\/p><p><br>In the event of a dispute, the consumer can turn to the Alternative Dispute Resolution Body:<\/p><p><span style=\"font-size: 24px;\"><strong>CNIACC &#8211; National Center for Consumer Conflict Information and Arbitration<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a61f2e elementor-widget elementor-widget-image\" data-id=\"6a61f2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"625\" height=\"170\" src=\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg\" class=\"attachment-full size-full wp-image-2432\" alt=\"\" srcset=\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg 625w, https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1-300x82.jpg 300w, https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1-600x163.jpg 600w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5495d45 elementor-widget elementor-widget-text-editor\" data-id=\"5495d45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Operating throughout Portugal, in areas not covered by another arbitration center with regional jurisdiction<br>Rua D. Afonso Henriques, 1<br>4700-030 Braga<\/p><p>Tel.: 253 619 107<\/p><p>E-mail: geral@cniacc.pt<\/p><p>Web: <a href=\"https:\/\/www.cniacc.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-slimstat-clicked=\"false\" data-slimstat-type=\"0\" data-slimstat-tracking=\"true\" data-slimstat-callback=\"false\" data-slimstat-async=\"true\">https:\/\/www.cniacc.pt<\/a><\/p><p>More information on the Consumer Portal <a href=\"https:\/\/www.consumidor.gov.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.consumidor.gov.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dispute resolution In the event of a dispute, the consumer can turn to the Alternative Dispute Resolution Body: CNIACC &#8211; National Center for Consumer Conflict Information and Arbitration Operating throughout Portugal, in areas not covered by another arbitration center with regional jurisdictionRua D. Afonso Henriques, 14700-030 Braga Tel.: 253 619 107 E-mail: geral@cniacc.pt Web: https:\/\/www.cniacc.pt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2428","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dispute Resolution - OSOI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osoi.pt\/en\/dispute-resolution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dispute Resolution - OSOI\" \/>\n<meta property=\"og:description\" content=\"Dispute resolution In the event of a dispute, the consumer can turn to the Alternative Dispute Resolution Body: CNIACC &#8211; National Center for Consumer Conflict Information and Arbitration Operating throughout Portugal, in areas not covered by another arbitration center with regional jurisdictionRua D. Afonso Henriques, 14700-030 Braga Tel.: 253 619 107 E-mail: geral@cniacc.pt Web: https:\/\/www.cniacc.pt [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/osoi.pt\/en\/dispute-resolution\/\" \/>\n<meta property=\"og:site_name\" content=\"OSOI\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T16:42:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"625\" \/>\n\t<meta property=\"og:image:height\" content=\"170\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/\",\"url\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/\",\"name\":\"Dispute Resolution - OSOI\",\"isPartOf\":{\"@id\":\"https:\/\/osoi.pt\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg\",\"datePublished\":\"2025-08-13T16:36:05+00:00\",\"dateModified\":\"2025-08-13T16:42:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/osoi.pt\/en\/dispute-resolution\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage\",\"url\":\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg\",\"contentUrl\":\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/osoi.pt\/en\/dispute-resolution\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/osoi.pt\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dispute Resolution\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/osoi.pt\/en\/#website\",\"url\":\"https:\/\/osoi.pt\/en\/\",\"name\":\"OSOI\",\"description\":\"Constru\u00e7\u00e3o e solu\u00e7\u00f5es de arquitetura\",\"publisher\":{\"@id\":\"https:\/\/osoi.pt\/en\/#organization\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/osoi.pt\/en\/#organization\",\"name\":\"OSOI\",\"url\":\"https:\/\/osoi.pt\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/osoi.pt\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/03\/osoi-logo-cores.svg\",\"contentUrl\":\"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/03\/osoi-logo-cores.svg\",\"width\":708.43,\"height\":279.46,\"caption\":\"OSOI\"},\"image\":{\"@id\":\"https:\/\/osoi.pt\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Dispute Resolution - OSOI","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/osoi.pt\/en\/dispute-resolution\/","og_locale":"en_US","og_type":"article","og_title":"Dispute Resolution - OSOI","og_description":"Dispute resolution In the event of a dispute, the consumer can turn to the Alternative Dispute Resolution Body: CNIACC &#8211; National Center for Consumer Conflict Information and Arbitration Operating throughout Portugal, in areas not covered by another arbitration center with regional jurisdictionRua D. Afonso Henriques, 14700-030 Braga Tel.: 253 619 107 E-mail: geral@cniacc.pt Web: https:\/\/www.cniacc.pt [&hellip;]","og_url":"https:\/\/osoi.pt\/en\/dispute-resolution\/","og_site_name":"OSOI","article_modified_time":"2025-08-13T16:42:33+00:00","og_image":[{"width":625,"height":170,"url":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/","url":"https:\/\/osoi.pt\/en\/dispute-resolution\/","name":"Dispute Resolution - OSOI","isPartOf":{"@id":"https:\/\/osoi.pt\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage"},"image":{"@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage"},"thumbnailUrl":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg","datePublished":"2025-08-13T16:36:05+00:00","dateModified":"2025-08-13T16:42:33+00:00","breadcrumb":{"@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/osoi.pt\/en\/dispute-resolution\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/#primaryimage","url":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg","contentUrl":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/08\/Centro-Nacional-de-Informacao-e-Arbitragem-de-Conflitos-de-Consumo-1.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/osoi.pt\/en\/dispute-resolution\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/osoi.pt\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Dispute Resolution"}]},{"@type":"WebSite","@id":"https:\/\/osoi.pt\/en\/#website","url":"https:\/\/osoi.pt\/en\/","name":"OSOI","description":"Constru\u00e7\u00e3o e solu\u00e7\u00f5es de arquitetura","publisher":{"@id":"https:\/\/osoi.pt\/en\/#organization"},"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/osoi.pt\/en\/#organization","name":"OSOI","url":"https:\/\/osoi.pt\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/osoi.pt\/en\/#\/schema\/logo\/image\/","url":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/03\/osoi-logo-cores.svg","contentUrl":"https:\/\/osoi.pt\/wp-content\/uploads\/2025\/03\/osoi-logo-cores.svg","width":708.43,"height":279.46,"caption":"OSOI"},"image":{"@id":"https:\/\/osoi.pt\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/pages\/2428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/comments?post=2428"}],"version-history":[{"count":10,"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/pages\/2428\/revisions"}],"predecessor-version":[{"id":2455,"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/pages\/2428\/revisions\/2455"}],"wp:attachment":[{"href":"https:\/\/osoi.pt\/en\/wp-json\/wp\/v2\/media?parent=2428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}